Support Center

The iRe5 Gen 1 and Gen 2 Storage Cases are both designed to expand your smartphone storage with a built-in microSD workflow, but they are designed for different user needs.

iRe5 Gen 1 focuses on a simple and reliable storage expansion experience for iPhone users. It provides additional storage space for photos, videos, and files while maintaining a slim and integrated design.

iRe5 Gen 2 is an upgraded professional storage solution designed for creators and advanced users. It improves compatibility, workflow flexibility, and connectivity by adding support for more devices, higher-speed workflows, and accessories such as SyncPal and Filmmaker Adapter Kit.

Both products provide storage expansion, but they are designed for different needs.

iRe5 Gen 2 Storage Case, Best for users who want:
• An integrated phone case experience
• Daily protection and storage expansion together
• A cleaner, simpler setup

iRe5 Gen 2 X Module, Best for users who want:
• Wider device compatibility
• Flexible connection options
• Support for external SSDs, USB devices, and advanced workflows

Choose Storage Case for convenience.
Choose X Module for maximum flexibility.

iRe5 Gen 2 supports a wide range of smartphones.

Storage Case compatibility depends on the specific phone model.

We continuously collect customer requests for additional phone models.

If your device is not currently supported, please contact us and let us know the phone model you would like to use with iRe5 Gen 2 Storage Case.

Once we receive enough requests for a specific model, we will evaluate and plan production accordingly.

If you do not want to wait, iRe5 Gen 2 X Module provides broad compatibility with almost all smartphone models, offering a flexible storage expansion solution across different devices.

iRe5 Gen 2 supports high-capacity external storage expansion.

Depending on your setup, you can use:

• microSD cards
• External SSDs
• USB storage devices

With support for up to 2TB storage expansion, you can store:

• Photos
• 4K videos
• RAW images
• Professional footage
• Large files

Actual performance depends on your storage device and workflow.

Yes.

iRe5 Gen 2 is designed for creators and professional mobile workflows.

With compatible smartphones, storage devices, and applications, it supports:

• 4K video workflows
• High-bitrate recording
• Professional camera applications
• Direct storage workflows

It helps creators capture more content without being limited by internal phone storage.

No.

iRe5 Gen 2 works independently with your smartphone’s built-in file management system.

You can access and manage your files through your device’s standard file application.

For users who want a faster and smarter backup workflow, SyncPal Backup Key & App Bundle is available as an optional workflow upgrade.

With SyncPal, you can:

• One-click backup photos and videos
• Simplify file organization
• Reduce manual transfer steps
• Create a smoother backup experience

iRe5 Gen 2 provides the hardware foundation, while SyncPal enhances your daily storage workflow.

Yes.

iRe5 Gen 2 supports charging and storage expansion workflows.

Especially with X Module, users can connect external storage and accessories while maintaining power through compatible charging solutions.

Charging performance depends on your charger, cable, phone model, and connected devices.

Yes.

The iRe5 Gen 2 X Module is designed for expanded connectivity.

It supports:

• External SSDs
• USB storage devices
• Other compatible USB accessories

This makes your smartphone more like a portable workstation for creation and productivity.

iRe5 Gen 2 is designed for:

• Content creators
• Photographers
• Filmmakers
• Travelers
• Professionals
• Mobile productivity users
• Anyone who needs more storage flexibility

Whether you need simple storage expansion or a complete mobile workflow, iRe5 Gen 2 offers a solution.

Every iRe5 Gen 2 product is backed by customer support and quality assurance.

You receive:

• 365-Day Quality Guarantee
• Product support from the iRe5 team
• Assistance with setup and troubleshooting